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Google Rating
4.8
Based on 171 reviews
Philip P. Massad Movers
4.8
Julie St. Francis
1782329017
This company has been around for as long as they have been for a reason! Efficient, kind, talented, and fun group of humans.
Allyson Bernard
1782080524
Crew was knowledgeable, respectful, and personable. They showed up on time and worked diligently to get the job done. It was a great experience!
Craig Roy
1781824413
We have used Massad Movers several times including today. They are the best. Professional, courteous, and great customer service. Their prices are great also.I would never use anyone else. Thanks Massad Movers for another great job!
Molly Gallagher
1781813339
I had a great loving experience with Philip Massad Movers! They were on time, professional, and efficient. Estimate was accurate and fair based on my described items to the team. Would work with them again!
David Goncalves
1781556472
Same day service, extremely helpful and professional. Will be using them again.
Barbara Drouin
1781377812
The Massad Mover guys were great to work with. Very professional, kind, and hard-working. Greatest move experience ever! Definitely recommend them.
diane lacourse
1781365425
Three young men arrived at my home on time and introduced themselves. They were professional and pleasant. They moved all of my furniture and my baby grand piano from my old home and moved them into my new home. There were no scratches or broken parts. I was very pleased with the entire process. I would recommend Philip P.Massad Movers again.
Mary Collins
1781033861
I can't enough about Philip P. Massad movers! They were very helpful and accommodating when my buyers had to change the date multiple times. It's a very stressful time for both buyers and sellers and these Movers were very professional and careful. Anthony even walked me down a steep hill so I would be safe. His Grandmother would be proud. If you're looking for movers who care these are the ones I highly recommend 🙌🏡😊
Samuel Doughty
1780919149
Great experience with these guys. They were very accommodating, kept us abreast with updates, and efficient. Would highly recommend to anyone!
Katerina Kilmonis
1780527852
I’ve never had such kind, thoughtful, communicative movers in my 34 years of moving. 10/10 experience
Laura Loewy
1780345256
We were incredibly happy with Massad’s moving service. Every employee we interacted with was friendly, professional, and great to work with. The crew arrived on time, worked quickly and efficiently, and handled our belongings with care. Not a single item was damaged during the move.We also appreciated how accurate and transparent the pricing was. In fact, we ended up paying slightly less than the original quote because the team worked so efficiently. We would highly recommend taking advantage of their packing service, especially for kitchens and other fragile items. Overall, it was a smooth, stress-free experience from start to finish.
Lisa Foley
1780107729
We have always relied on Phillip Massad movers… over 10 years. Professional, local and highly respected.
Joshua Bergevin
1780003901
Second time moving inside of a year, my fiancée and I decided we would use movers this time. I would never do it any other way after this. From start to finish everything was clearly communicated. Paul and Dave, who were our movers, were extremely courteous, professional, and helpful- also very personable. The quoted time was spot on. The truck that was sent was the perfect size. AND they both moved very efficiently the entire 9 hours- God bless them haha. Could not recommend these guys enough.
Christine Carney
1779914058
Professional, careful with my furniture great overall experience highly recommend
Diane Yellis
1779911459
Good communication. Really nice people moving us. This is the second time we’ve used them and if necessary, would use them again.
Stephen Sofoul
1779887240
Pat and the team at Philip P. Massad Movers were outstanding. Every interaction throughout the day was positive. They handled challenges without complaining. The experience throughout our move significantly exceeded my expectations.
Marguerite Howe
1779320232
Massad Movers were terrific. They were professional, took good care of my items, and were courteous. I highly recommend them!
Nicholas DiBenedteto
1779295917
I had Philip P. Massad Movers do my move today. They are great to work with and the guys they sent today did a great job. They were very professional and very responsive and good at their job.
Andrew
1779016475
We were referred to Philip P. Massad for our move, and they absolutely lived up to the recommendation. The three-person team that showed up was top-notch — careful, professional, and genuinely fun to be around, which made the whole experience way less stressful than we expected. It was impressive watching their techniques for maximizing efficiency while keeping everything safe and secure. We couldn’t have been happier with how they handled every single item. We’ve already passed their name along to several friends and family members who have upcoming moves, and we’ll continue doing so without hesitation. Philip P. Massad has earned our loyalty — they’re the only movers we’ll ever recommend from here on out. A huge thank you from our whole family!
Sue Nisbett
1778861906
they showed up on time, were extremely professional and personable. My move involved stairs and not one complaintim really happy to have worked with them
Carolyn Erskine
1778512337
We have used Massad Movers both for ourselves and for our clients. Service is always professional and the movers handle artwork and furniture with care. Highly recommend
Gretchen Schultz-Ellison
1778197942
Our move today with Massad Movers was smooth and convenient. The movers were kind, attentive, flexible and efficient. They handled our belongings with care. We will be doing part 2 of our move in a couple of weeks and we will definitely be working with Massad Movers again.
Marsey Pendexter
1778197483
We can’t say enough good things about Philip P. Massad Movers! From the moment they arrived, they were incredibly prompt, professional, and genuinely kind. They handled everything with care, had such a positive attitude, and went above and beyond every step of the way.We are so grateful for all of the help today! Highly recommend, and I will absolutely be using them again! 5 stars.
Jack Barron
1778184178
Dave and Ryan were great. Could not have been more friendly, fast and efficient. The only negative is they made me realize how old and out of shape I am. LOL.
Kate Flynn
1778146503
Excellent service. Smooth move out of home, everything in storage for a month, move into new house with zero issues. Movers were very polite and such a joy to work with.
Michael Keating
1778005349
Massad Movers were great! They came on time. They were efficient and careful. Their time estimate was as close as they could get, so their rates were what we expected. I’d recommend them anytime!
M Norcross
1778004656
Our experience was with Masad Movers was fantastic! We entrusted them with moving our entire home from Grafton, MA, to our new spot on Cape Cod, and they truly outdid themselves.The whole process was incredibly smooth, especially with their two-day option. It meant we didn't have to rush, and honestly, the biggest bonus was discovering there was no extra charge for that convenience. It made the entire transition feel so much calmer and more organized.A huge shout-out to our incredible crew: Cedric, Ryan, and David! Seriously, They were not only professional and efficient, but also genuinely friendly and personable. They had such a positive vibe, which really makes a difference during a stressful time like moving.They were attentive to our needs and preferences, handling everything with care and making sure we were happy every step of the way. They went above and beyond to ensure our move was as easy as possible.Their pricing was incredibly reasonable and transparent. Getting such high-quality service without breaking the bank was definitely a pleasant surprise.We're grateful to Masad Movers for making our move such a positive one. We honestly can't recommend them enough if you're looking for a moving company that truly cares and delivers outstanding service!
Denise
1777505405
This was one of the best moving experiences I’ve had. It’s all about the crew! Everyone was good but the actual crew doing the work was the shining star. Corey, Jim and Ryan…ultra professional, exceptionally nice, and totally skilled at what they do. I recommend this company. Their rates are average - high but you get what you pay for! 5 stars and A plus all the way 🤩
Anya Moseley
1777380307
Would definitely use them again! Movers were quick and friendly, I had a really good experience.
Geoff Mowry
1777375261
My 6th move with Massad..same exceptional service as the 1st.. 20 yrs ago. Great group to work with.
Kathy Adams
1776987367
Massad Movers have been the only movers I use. I had to make last minute changes for the move and Phillip made it happen without hesitation. The crew were very professional and personable. Great guys!. I highly recommend them.
Stephen Weaver
1776880571
Had a great experience using Massad Movers! I had a good amount of stuff to move but the guys did amazing and handled everything with care.
Michael Audette
1776781605
A piano move was easily arranged. Great communication prior to the scheduled move. Movers were friendly and professional and arrived on time as scheduled.
Heather Rocheford
1775248636
Always excellent service with Massad Movers. Have used them for years. Professional teamwork. Highly recommended by me!
Gayle Shelby
1775150512
All of their moving teams are great and have used Massad over the years for multiple projects. They are very prompt, courteous, friendly, respectful of property and neat. Would highly recommend.
Romelle Baker-Jarvis
1774987494
Two workers showed up this morning on Billberry Street in Worcester to move my daughter out of a one bedroom apartment. Little did they know, she was on the fourth floor of a four story walk up. Everything was moved with care and consideration. Both Alex and James were extremely helpful and very cordial. We have used many times in the past and will always use them for our moving needs in the future.
Jess c
1774903134
This was my first time using these folks for a move. They were great. So professional and friendly, joked and interacted with my son al while being timely and careful. It was a great experience and will absolutely contact in future.
Amy Boyett
1774056135
When our design firm took on a client’s project out of state, we knew we had to first find a reliable receiver and mover but didn’t have any contacts in the area. After a lot of research and an impressionable phone call with the owner, we made the decision to go with Massad Movers. It was absolutely the right decision! We have been so impressed with their level of professionalism and communication. Especially in a high end project, we had no worries as they took every precaution to be careful and respectful of the home and surroundings. They are efficient and tidy; never leaving a mess behind. Everyone we’ve worked with (especially Patrick who’s been at every install to date) is so friendly and willing to do whatever was needed. For the big jobs like moving an enormous rug and an even bigger dining table, they sent a big crew to match the job. Not only was installation day a breeze but they also received and stored a wide array of furniture, rugs, and antiques and were quick to report any issues they saw so we could address them quickly. Massad Movers took so much of the stress and worry out of our job, and we could not be happier!
Lynn Jarosz
1773069640
Great team assisted in my move to the Midwest. Special thanks to Phil for coordinating the move. The packup crew worked together— giving particular attention protecting/securing each item for the long distance travel (Dan, Angel, Ryan). The delivery crew was timely—great care taken in setting up things my new home (Ryan, Russ).Thanks to you all! Lynn
Jill Laperle
1772760301
What an amazing and caring moving team. They made effort to chat with all of us. Quick professional and fun to work with. They helped guide us with my mom’s move and made it easy. We appreciate the fast move time with very short notice.
Mark Warren
1772376021
The team at Philip P. Massad Movers was incredibly professional, hardworking, and meticulous in every detail. They expertly managed a complex dual move for us over several weeks—one leg from Massachusetts to Florida, and the second from Massachusetts to New York. Their outstanding organizational skills and special care with high-value items truly stood out. Every crew member was courteous, respectful, and treated our homes with the same care they would their own.I highly recommend Massad Movers for any local or long-distance moving needs—they made a challenging process smooth and stress-free!
R Brown
1771690007
I want to update my original review now that I’ve had my belongings stored with this company for four years. Although my first experience left me unsure, time has shown me that this is a family business with real integrity, strong values, and genuine care for their customers.Over the years, my storage needs have changed, and they have consistently been accommodating and helpful. Their communication has been great—whether by phone or email, there has always been someone available during business hours to answer questions or assist with anything I needed. I’ve pulled items from storage a few times, and every time I’ve seen that my belongings have been extremely well kept. No issues with water, pests, temperature damage, or anything else. It truly feels like my things have been “frozen in time.”I also have a better understanding now of the time it takes to move and store items properly. After seeing how long it took me just to pack a few things into my own car—and considering how much I had—I can see that the hours they billed were realistic. They work efficiently and quickly, even if I didn’t fully understand that at the time.This is a hardworking, compassionate family business, and they’ve earned a higher rating from me. I appreciate the integrity they’ve shown and the care they’ve taken with my belongings over the years.Original 3 star review:The movers were nice. was able to book then last minute. They are able to move pianos. Ended up being very costly because of the lack of transparency with the amount of time it takes to move. My move took 7 hours. I still don't know how. Getting the stuff out of my apartment into the truck was about 3 hours. Don't know why it took 4 hours to unload at the warehouse. Also they did another job in between mine, so it is still unclear whether that pause was included in my 7 hours. I have yet to see my stuff at the warehouse. It's not like a storage unit you can just pop in and get what you want out. After my stuff left the apartment, I never saw them again. I called once to pull a few things out but never got a response. I trust that they are in storage crated up as I was told. I'll update this post and rating when I get to see them or when I move them out of there.
michele michelson
1767575088
We are thrilled with our choice to use Philip Massad Movers.Eric and his teams handled everything with competence and ease. Respectful with excellent communication through process.True professionals.Clean, efficient work.Highly recommend.
JD Quist
1765296406
The three man crew sent for the move was extremely professional. They were very proficient and made sure my house and furniture were all protected during the move. I highly recommend them and will use Massad movers for any future moves. 10/10
Ayesha Bibby
1764530963
Phil Jr, Dan and another kind gentleman was able to move and unpack my furniture in just 2 hours. They were very pleasant and accommodating when some things weren’t taken apart in time. I definitely recommend using Philip Massad Movers.
Judi Laplante
1764041427
This company is by far the best in the area! I have used them twice now for big moves. The guys are efficient, professional, and compassionate. They know what they’re doing, and they give you the sense of security that goes along with a big move. The crew gets along so well and they make the move go seamlessly. I highly recommend them!
Zoe Mercurio
1763755969
Patrick, Kris, Joe and Phil helped us move a couple of weeks ago. We couldn't have asked for better service. We weren't ready and they were so helpful strategizing what to move first and how to get us to where we needed to be. They were super efficient, friendly and really communicative. I had my 4 year old daughter with me, whose helpfulness could have been an annoyance and a distraction but they were wonderful with her! They were also so great on the other end, making sure that things went exactly where we wanted them and also letting my daughter look in the truck! If we were going to move again, which I hope we don't anytime soon, I would not hesitate to call them to take care of it. Our experience was better than we could have hoped for, thank you!
Pauline Fleury
1762439803
We used Massad Movers yesterday to move out of our home of 54 yrs. They were the best! So kind, understanding, reassuring. They even made sure my pet was ok. They were efficient and patient and I was so relieved that all went so smoothly. Thanks again for making a stressful move easier!
Lisa Hodge
1762035843
Highly recommend! This is our second time using Philip Massad. The guys were friendly, on time, very efficient. Will definitely use them again.
Heather Flavin
1760792307
I have used Massad Movers for many years. This family owned and run business does an excellent job. Timely, reliable and efficient.... I have required storage, local and long distance moving services. Highly recommended. All employees are polite and professional. 5 stars for sure.
Peter Hantzis
1758999050
I have not even used Massad Movers yet. However, I reached out to be proactive about planning for a potential upcoming move. Phil called me back promptly with courtesy and professionalism along with a clear and transparent estimate and pricing far better compared to any other company I have spoken with. I felt compelled to leave a review based on that alone. I will 100% use Phil should our current home sale and future home purchase all come to fruition. HIGHLY RECOMMEND.
Kristine Wilhelmy
1758721052
We worked with Massad Movers for CASA's annual fundraising event and could not have been happier with their services. As a nonprofit, we rely heavily on community partnerships to bring our events to life. Massad Movers exceeded every expectation - they were responsible, flexible and provided amazing support for our event.
andromorph8295
1757688748
Steve and Ryan were extremely easy to work with for moving from a 2nd floor unit to another 2nd floor unit. They are great at making small talk and making the work feel quick. They were very gentle and precise with fragile loads and followed instructions exactly and remembered them for me which made the whole process painless
Philip Feinzeig
1757001065
Massad Movers should get 10 stars!!! We have used them on 2 occasions and to say they were outstanding is an understatement! Our first move was a little over 6 years ago from a home we lived in located in Worcester for 37 years that had 38 steps and was a three story house. Unfortunately, the way the driveway was designed, the crew was unable to get the truck up the driveway and had to use the 38 steps up and down. Not a word of displeasure out of their mouths- just smiles and complete co-operation about everything we asked them to do!!! Recently we moved from an apartment complex to a condo duplex. Again, they showed up on time, well prepared and even helped box some things we didn't get to, as well as carefully protecting fragile objects, TVs, pictures, etc. When we arrived at the new home, they made sure we were happy with the location of everything. Hopefully, this is our last move (in our 70's now) but could never imagine using any company but this wonderful, family owned business. Bottom line, don't waste your time calling any other company, just use Massad!!!!
Paula Feraci
1756581350
Massad moved us the other day from 3rd floor to the first floor in our building. This is the 3rd time we have used them. This time Dan, Angel and Carlos were our movers. Just like the past 2 times we used them these men were very professional, hard working and fast. Before Dan left he made sure every was where we wanted it and didn't need anything moved else where. I highly recommend Massad Movers. Great job!!!
Susan Lawrence
1754082705
Massad Movers have helped us on 4 occasions with both moving and delivering products for our home renovation.They are exceptional, and professional and their team are always helpful and positive. You just don’t find a group like this very often. I went out to the truck that they were almost done loading to ask a question and was struck with the care and order of their packing of our belonging. I also had to go to their storage warehouse to retrieve something and once again I was struck with the level of organization and assistance.Five stars is not enough to give this well run company.
Mahri Leonard-Fleckman
1754001338
Massad Movers is professional, efficient, kind, and no-nonsense. We had an excellent experience with them.
Diana Couillard
1753059410
These movers were so courteous, accommodating and professional. We could not have had a better experience as we moved out of our home after 33 years 2 hours away to a new state. Thank you Massad Movers for taking such good care of us!
Diane Lemay
1753037652
I'd like to thank Massad Movers and their crew for helping us to move in to our new place. Everything was handled with care, put in its proper place and with expedience. I highly recommend Massad Movers and will be using them again in the very near future. They are the Best!
Mike Nelson
1752670522
Massad Movers was recommended by friends and we're glad we chose them for a local move. Good communication right from the start with Phil. Movers (Dan & Joe) were very prompt & professional & personable. Moved the items quickly and carefully and communicated well throughout the process. It was a hot, humid day & our family appreciates the hard work these guys do. Fair price, no surprises, no hassle. 100% recommend.
christine mikule
1750112767
Philip P. Massad movers moved us to the Cape. Patrick and team did a fantastic job. No damage to the furniture or the home during the move. They had to move items in the pouring rain, and made sure the furniture and home were kept clean and dry. They did a great job disassembling and reassembling our furniture. The pricing was reasonable. I highly recommend this company for your moving needs.
Barbara Silver
1750094134
I retained Massad Movers on short notice. They moved my mom this morning. I spoke to Phil on the phone to set this up. He was professional and put the effort in to accommodate my short notice request. The two gentleman were on time and professional. Asking where things needed to go and offering to move things around before they left the premises. They made sure I was satisfied before ending the job. They were great. Move was accomplished quickly and professionally.
Michael H
1749316956
I got to meet everyone from the company recently and got to see them in action at various locations. They work quickly, and I definitely dedicated to what they do. They have all new trucks, excellent branding and super friendly. Since talking about them recently, I've had a number of people reach out to me and tell me their experiences with them, which are also amazing.
Patty Corrigan
1747510970
Great customer service…..on time and great care with moving furniture and valuable belongings! Very friendly staff! I highly recommended using this service!
Ruth Desimone
1744224118
They were prompt with their arrival, courteous , and very professional with the service they provide. I will recommend to others for sure, and great pricing too.
Josh Boucher
1737052084
Recently moved a few miles, and had a great experience with Massad Movers. John, Carlo, and Paul were efficient, friendly, and worked with care. I couldn't recommend them enough!
Hilary Ryan
1733002126
With little notice, they moved my mom from MA to NH, with a stop at my house in between. The men who worked the job were friendly, efficient, and knowledgeable. The price quoted was beyond reasonable, and we can’t tuck this company enough for their help!
CHRACKS ROYALTY
1725135882
These guys just moved my brother again I give them more than a five-star rating the guys were incredible sorry I can't remember their names not a dent or scratch on furniture or in the house nothing but professionals
Jim Kee
1719849949
Massad Movers moved our personal property to our new residence on Friday, June 21. The service provided by John, Bryan, and Ryan was first-rate in every respect. They arrived exactly at 8:00 AM as scheduled. They moved all of our furniture and appliances with impressive speed and efficiency. At every point they were careful not to damage the item or the house. They took similar care at our new residence, placing every item exactly where I wanted it. They completed the entire job by 11:30 AM. To a person John, Bryan, and Ryan were friendly and engaging. They all have great senses of humor. I cannot imagine a better moving experience.
Yuhsuan Zentz
1718304761
Our appointment time frame was 11am to 1pm and the movers showed up around 1:10. We were worried that they would never come but nothing mad or anything. We did not have a good experience with previous moving company so we actually planned and searched more and found Philip. The movers Paul and Jimmy did a great job- Polite and efficiently. Definitely recommend Philip to everyone in the area.
Linda LaMarco
1708604133
I highly recommend Massad Movers.On time pickup and very professional.Not a scratch or dent on my mom's furniture. Very satisfied.. excellent service.
Kelly Johnson
1700402112
Very happy. Three strong men carefully moved my baby grand piano to the new house and it’s still in tune 👍. They also moved the washer and dryer up a steep set of narrow steps without batting an eye.I would choose them again for their efficiency, price and friendliness.
Ned Pendergast
1700350238
We had a great experience with Massad Movers. We had them move furniture around, put stuff in the basement, empty out our storage unit and deliver the rest to another location. They flexed the schedule to get us in on the day that we wanted. Hustled the whole time. Very polite. Squeezed furniture where it shouldn't have fit. Put furniture back together almost as good as new (replaced some screws & nails). No damage. No footprints left behind.
Sarah Lyon
1696467944
Angel and Eric were excellent movers- no dings, no chips, no damage on either walls or heavy antique furniture. Very good at figuring out how to get furniture into tight squeezes. Very polite and easy to work with too. Very satisfied with their work.
